Privacy Policy

Welcome to AIOSCOP ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI SEO optimization platform.

By using AIOSCOP, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and billing information
• Profile Information: Company name, website URL, and other business details
• Communication Data: Information from your communications with us, including support requests and feedback
• Payment Information: Credit card details and billing address (processed securely through Stripe)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent on pages, and other analytics
• Device Information: IP address, browser type, operating system, device type
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity and store preferences
• Log Data: Server logs including error messages and system activity

2.3 Information from Third Parties

We may receive information from third-party authentication services (e.g., Google, GitHub) if you choose to connect your account through these services.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues and security vulnerabilities
• Personalize and improve your experience
• Generate aggregate analytics and reports
• Comply with legal obligations

AIOSCOP tracks your brand's visibility across various AI platforms. In doing so:

• We send queries to AI platforms (ChatGPT, Claude, Gemini, etc.) on your behalf
• We analyze the responses to determine your brand's visibility and ranking
• We store the results of these analyses in our database
• We do not share your specific tracking queries or keywords with third parties
• The AI platforms we query may have their own data collection practices

We may share your information in the following situations:

• Service Providers: We share data with third-party vendors who perform services on our behalf, including:
  • Payment processing (Stripe)
  • Analytics services (Google Analytics, Microsoft Clarity)
  • Hosting and infrastructure (Vercel, Supabase)
  • Email services
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights, safety, or property
• With Your Consent: When you explicitly consent to share your information

We do not sell your personal information to third parties.

We retain your information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure cloud infrastructure
• Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your information

To exercise these rights, please contact us at privacy@aioscop.com

We use cookies and similar tracking technologies to collect and track information. Types of cookies we use include:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how visitors use our Service
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Track visitors across websites for marketing purposes

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

Our Service integrates with various third-party services:

• Stripe: Payment processing (Privacy Policy)
• Google Analytics: Website analytics (Privacy Policy)
• Microsoft Clarity: User behavior analytics (Privacy Policy)
• Supabase: Database and authentication (Privacy Policy)

These third-party services have their own privacy policies. We encourage you to review them.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• The right to access, update, or delete your information
• The right to rectification
• The right to object
• The right to restriction of processing
• The right to data portability
• The right to withdraw consent

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this Privacy Policy
• Sending you an email notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@aioscop.com

Support: support@aioscop.com